Terms and Conditions

General Terms and Conditions

Latest update: 26th May 2023

You are reading the English version of the general terms and conditions of service. Among the various translated versions, the text of the Albanian version will always prevail over the other versions where there may be different interpretations and/or discrepancies.

Brief summary for if you’re short on time

We want to provide you with clear and transparent information about Pronim

We know that legal texts are as impenetrable as they are important, so to make it a bit simpler for you we’ve briefly explained here about who we are, what services we offer and what you can and cannot do. Below you will find the long version of the conditions, with all the further details of the case.

Who are we?

Pronim (Pronim S.h.p.k) is the company that manages the Website. Our offices are in Tirana. We are registered under the Companies Register of Tirana with VAT and Tax Code T538822096T.

What services do we offer?

We offer an online space where you can post or search for listings of properties for sale and rent, whether they’re apartments, single rooms, parking spaces or any other type of property.

We also offer other services related to the real estate sector such as property valuations and Energy Performance Certificates to provide you with a complete experience.

What you can and cannot do on Pronim

You can surf the Website and Apps, sign up to be able to save your searches and favorite properties, contact advertisers, publish properties to sell or rent, and hire other additional services from us.

You may not damage third parties or Pronim, break the law, use automatic mechanisms to copy or extract our content, create false contacts or accounts nor use the user access details of other people without their permission.

If you are an advertiser, we recommend that you read our rules for publishing listings in detail.

Who owns the Website, the Apps and the relevant content?

Pronim is the owner of the Website, the Apps and of all the content, images, brands, logos, videos, texts, etc. that appear on the Website or Apps (or they are from third parties who have given us their permission). By sharing material on Pronim, you authorise us to keep using it even when your listing is no longer on the website for our price reports and historic references of the real estate market, for example.

Now what?

Now comes the part that will put your knowledge of the English language to the test, where the legal jargon (which is what is really legally binding) shines in all its glory. This might be a good time to eat some dark chocolate and get ready. Here we go!

Index

  1. Purpose and overview
  2. Access to the Website and acceptance of the General Conditions
  3. Minors of age
  4. Conditions of use and responsibility for use of the Website and Apps
  5. Publishing listings
  6. Rules for publishing listings
  7. Additional services
  8. Intellectual and industrial property
  9. Pronim’s responsibility
  10. Payments on the Website and its Applications
  11. Contracting with third parties through the Website and Apps
  12. Links or hyperlinks to the Website and Apps
  13. Personal data protection
  14. Term and duration
  15. Applicable law and jurisdiction

1. Purpose and Overview

Pronim S.h.p.k (hereinafter, “Pronim“, or “we”) applies the following terms and conditions (“General Conditions“). These rule:

  • use, browsing and, where relevant, registration, of the website held under the domain Pronim.al as well as its respective subdomains (hereinafter, the “Site” or “Website“) and the mobile apps (hereinafter, the “Applications” or “Apps“) owned by Pronim (hereinafter, the “Website and Apps“)
  • the downloading and use of any information, text, images or other content (hereinafter, the “Content“) that you might access from the Website and Apps.

Our aim is to increase your awareness of what we do, how our Website and Apps work and the services we provide. At Pronim, we truly appreciate our users and the trust you place in us when using our services or accessing the Website and Apps is essential. Therefore, we would like to repay this trust by giving you information on our services that is clear and easy to understand.

Below you will find the General Conditions and any other terms and conditions of the services that constitute the entire contract between Pronim and its users.

What is Pronim?

Our website, hosted under the domain www.pronim.al and its subdomains, and our Apps, contain a technology platform that we make available to our users so they can publish listings for the sale or rent of property or search for a property (hereinafter the “Services“).

Pronim is merely an intermediary that is limited to facilitating contact between users offering properties and those who are looking for properties. Pronim does not have any involvement in any transactions that may arise from such contact. We are not an estate agency, nor are we involved in selling and/or renting properties. Within this context, we provide some additional services connected with the Services we just described above (hereinafter, the “Additional Services“). There is more information on our Additional Services in Clause 7 of these General Conditions.

Who is Pronim?

Pronim is the owner of this Website and the Apps, and a limited liability company incorporated under Italian law, subject to the direction and coordination of Pronim.

Corporate name: Pronim Sh.p.k

Tax Identification Number (NIPT):

Registered office: Rr. Panorama n.13, Tirana – Albania

Telephone number: +355 69 633 3203

Company subject to the management and coordination of Pronim

Please feel free to contact us at any time, by post using the above-mentioned address, by sending us an email at  privacy@pronim.al or by contacting us through our website.

2. Access to the Website and Acceptance of the General Conditions

When accessing or using the Website and Apps, you do so under your own responsibility and assume the role of user (hereinafter, “User“) and it is assumed that you have read, understand and unreservedly accept these General Conditions in their latest published version. In the event that you use additional services requiring registration, whether as a private user or professional user, you will become a registered user (hereinafter, “Registered User“). This likewise assumes that you accept the specific conditions that replace, add to and/or modify these General Conditions (hereinafter, “Specific Conditions“) as they apply in each case. There is more detailed information on our Additional Services in Clause 7 of these General Conditions.

We reserve the right to extend, modify, substitute and/or cancel our Services and/or these General Conditions at any time, without prior notice and without giving rise to any liability or indemnity on the part of Pronim. We will do our best to notify you of any changes to the General Conditions. In particular, if you are a Registered User, we will notify you of any changes to the Terms and Conditions by email to the email address you provided to us during registration. We will also change the date of the “latest update” located at the top of these General Conditions. However, we advise you to review these General Conditions frequently to be aware of any changes we may have made.

If you access the Website and Apps or use the Services after any change is made to the General Conditions, you will be expressly accepting the new General Conditions.

If you do not agree with these General Conditions or with any changes that may be made to them, you will need to stop using the Website and Apps as well as the Services. If you continue to use them, it means that you accept the General Conditions.

To clarify, the present General Conditions and the Specific Conditions, where applicable, will apply to both private users and professional users.

3. Minors

The Services provided by Pronim are not intended for minors under 18 years old. By accessing or using our Website and Apps or Services, you state and guarantee that you are 18 years old or over.

4. Conditions of use and responsibility for use of the Website and Apps

Your use of the Website and Apps must at all times comply with these General Conditions and the Specific Conditions, where applicable, as well as applicable law, good morals, decency and public order.

You may not use any of the above unlawfully, inappropriately or in any way that contravenes any provision in these General Conditions or the Specific Conditions, as the case may be. In order to facilitate your browsing and use of our Website and Apps, please see the following list of what you can and cannot do:

You can:

  • Access and browse the Website and Apps without needing to register, completely free of charge (without prejudice to the Additional Services described in Clause 7 of these General Conditions).
  • Receive new property listings or save property that may be of interest as a favourite.
  • Contact advertisers regarding property you are interested in.
  • List property for sale or rent (housing, rooms, storage rooms, buildings, garages, commercial property, offices or land) that you own or manage.
  • Sign up for Additional Services connected with the property you are listing on the Website and Apps.

You cannot:

  • Disseminate, share or publish:
    • Content that is racist, xenophobic, obscene or derogatory.
    • Content that incites, involves, or promotes criminal, violent or defamatory acts on the grounds of age, gender, religion, beliefs, or that involves the defence of terrorism.
    • Content that injures the fundamental rights of third parties in any way.
    • Information that constitutes illicit or unfair advertising.
    • Content that violates the privacy of communication and/or the applicable law with regards to personal data protection.
    • False, inaccurate, or fraudulent content that could mislead the recipients of such information.
  • Use the Website and Apps for illicit or commercial purposes, for the purpose of making a profit, or for the resale, transfer or disposal for the use or benefit of any other person or entity.
  • Cause damage to IT systems owned by Pronim or third parties or introduce or spread computer viruses or anything else that could damage the IT systems.
  • Carry out acts that in any way infringe on the Intellectual and Industrial Property rights of Pronim and/or jeopardise the reputation of Pronim, or of third parties.
  • Use the identity and/or access keys or password belonging to another Registered User without their consent.
  • Access, control or copy any content or information included on the Website and Apps using any kind of robot, spider, scraper or any other automatic or manual process to do so for any purpose, without our express written permission.
  • Violate the restrictions contained in any notice on the exclusion of robots included on this Website, or bypass or circumvent other measures used to prevent or limit access to this Website.
  • Take any action that imposes or that may impose an unreasonable or disproportionately large load on our infrastructure.
  • Set up a link to any content on the Website and Apps for any purpose without our express written permission.
  • Copy, display or otherwise incorporate any content from the Website and Apps into any other website without our prior written permission.

What happens if you do any of these things?

If you carry out any of the above-mentioned actions, you will be liable for any damages arising from such direct or indirect breach of these General Conditions and you agree to hold Pronim harmless.

In the event that these General Conditions or Specific Conditions are breached, we reserve the right to unilaterally cancel, at our sole discretion and without prior notice, the access to, use of and/or registration on our Website and Apps and Services of any User, Registered User or Advertiser, without this in any way giving rise to any form of compensation.

What happens if you find someone doing this?

If you become aware that any infringement on the rights of Pronim or third parties is occurring or if any other use contrary to these General Conditions or the Specific Conditions is taking place, we ask you to inform us using the forms provided for this purpose on the Website and Apps or by telephone.

5. Publishing Listings

You will need to register to be able to publish a listing for your property on our Website and Apps. By doing so, you guarantee that all the data you include in the listing is truthful, accurate, complete and up-to-date. At Pronim, we will strive to check the veracity and accuracy of the information published in the listings, but we cannot completely guarantee the veracity of such information. Therefore, you undertake to keep the information provided up-to-date at all times, notifying us as quickly as possible if any of the information becomes outdated or is inaccurate. By publishing a listing you acknowledge that you are the owner of the property you are listing (or duly authorised to list it by the owner of the property) and that you will be solely responsible for the truthfulness of the information published, and consequently you will be exclusively liable for any damages or any other liability that may arise in this regard.

You acknowledge that Pronim reserves the right to deactivate listings that do not comply with these General Conditions.

Pronim, as a simple intermediary, cannot be linked in any way other than as described in these General Conditions and in the applicable laws, and as such, the price and other information contained in the listings regarding the properties does not constitute a commercial offer on our part.

To publish a listing, you simply need to follow the steps outlined on our Website and Apps. Upon completion of the process to publish a listing, if you are a private advertiser, you will need to validate the telephone number supplied in the listing and you will receive a confirmation email at the address provided during registration. This validation may carry an additional cost if the telephone number supplied is a landline or an international number.

Free services for private users

If you are a Private Advertiser, you recognize that the use of the free service for publication of listings is limited to the publication of a maximum of two properties (for sale and rent), so that you can test our service. You can maintain these properties published for as long as you want, until you sell or rent them; except in those cases in which the publication must be paid, because at least one of the conditions indicated in our pricing and payment policy for privates are met.

On the other hand, you can publish up to 5 rooms in a shared flat for free and these are not included within the number of listings we give you.

Once you have used up your quota of free listings, if you want to publish an additional property that is not a room to let, you must purchase one of the paid publication services on Pronim.

Pronim may keep some data blocked from the date of deactivation of the last listing in order to prevent misuse of the free service, or fraud. See our Privacy Policy for more information.

Publication of listings and other services for Professional Users

The services offered for Professional Users, (hereinafter referred to as “Professional User(s)”), including, but not limited to, the publication of listings, are subject to the subscription of a contract of services and to the economic consideration established for each of the services for professionals at any given time.

6. Rules for publishing listings

By using the Services for publishing listings, you expressly agree to:

  • Not republish images or publish images with any kinds of frame, watermarks, logos, text, or videos made by means of photo montages of real estate.
  • Not publish images, plans or other types of multimedia content (videos, virtual tours or 3D images) that are not relevant to the listing (including, for example, empty images, monuments, tourist or commercial areas around the property, animals, people, merely personal belongings).
  • Not publish listings that contain images, floor plans or any other type of multimedia content (videos, virtual tours or 3D images) that do not correspond to the advertised property or that are not related to the advertiser’s activity.
  • Not publish multimedia content of its own or generated by third parties, by contracting the corresponding viewer service, with inappropriate, defamatory, illicit themes, materials or information, that violate any third party rights (including, in particular, image rights, data protection or intellectual or industrial property); that contain contact data of the advertiser, watermarks, logos or texts; or that are irrelevant or unrelated to the advertised property.
  • Not publish more than 3 photos of the area (and surrounding area) where the property is located, recognising that Pronim has the right to automatically delete these images.
  • Not include in the listing description irrelevant information or information unrelated to the advertised property (for example, advertising content about the advertiser, their professional activity, or other properties other than the one in question).
  • Not use capital letters in the ad description, beyond the proper use at the spelling level.
  • Not publish properties of a different typology to the one contracted (new construction – pre-owned property).
  • Not publish properties under a different type of operation to the one contracted (sale / rent).
  • Not add more contact numbers than those allowed for the type of package contracted.
  • Not add additional telephone numbers or contact emails outside the space intended for that purpose in the listing.
  • Not publish properties that will not be available in the near future, not advertising properties that are already reserved, purchased or rented.
  • Not publish properties for vacation rental or tourist use.
  • Not publish listings concerning the transfer or assignment of licenses, authorisations, concessions and similar.
  • Not label a photo of the advertisement as a “floor plan” if it is not of a floor plan.
  • Insert the exact address in order to geolocate the property correctly, even if the “hide address” function is activated.
  • Include the “Identification Code” (CIR or equivalent) relating to the rental property in the listing description if you are renting to third parties for a period of up to 30 days (known as short-term rentals), thus complying with the regulatory provisions applicable at any given time to this type of residential rental.
  • Include all energy parameters where required by applicable legislation in the listing description (i.e. energy performance index, energy rating, etc.).
  • In general, engaging in any artificial conduct with the aim of obtaining an unlawful positioning in the listings of the App or the Website and/or causing fraudulent alerts to be sent to Users (e.g. posting and subsequently deleting photographs, altering the description of a listing repeatedly and without justification).
  • Not publish inaccurate prices (for example, indicate that the price includes a parking space and add the additional price in the property description).
  • You cannot take down a listing with a code and publish it again with a different code.
  • You may not publish advertisements or advertisements with a content/objective other than the sale or rental of the specific property advertised;
  • You may not publish advertisements referring to judicial auctions in an illegal or illicit manner and without clearly specifying that these are advertisements for property at auction in the appropriate section, being obliged to select the specific reference field in the description of the listing;
  • If you are a member of a franchise network, professional association, multi-agency or any other organisation of a similar nature (whether operating under the same or a different NIPT) – (you undertake not to) duplicate the same listing that has already been published on the Website and Apps by other franchisee members, associates or agents of your organisation during the same period of time; and this regardless of whether the listings are published under different accounts, trademarks, logos or trade names, as well as under separate publishing contracts or even regardless of the authorisation of one of them and/or the mandate of the property owner.

In the event that even a single violation of the rules for publishing listings is detected or occurs, you accept that Pronim reserves the unquestionable right to terminate and/or suspend the contractual relationship, the provision of the service and/or remove the advertisements that do not comply with the publication rules and/or the General Conditions and/or the Specific Conditions, if applicable.

You accept that Pronim reserves the right to remove listings that do not comply with these rules of publication or the General Conditions and/or the Specific Conditions, where applicable.

Anti-fraud measures – measures taken in the event of non-compliance with these General Terms and Conditions

In order to prevent fraudulent use of the Services, you understand and accept that Pronim may suspend and/or penalise positioning or visibility of listings that contain material suspected of being fraudulent or contrary to these General Conditions. These suspended listings will not be visible on the Website and Apps until the appropriate checks are completed.

In order to provide accurate information to our Users, Pronim may penalise advertisers who do not comply with the publication rules indicated above in article 6.

The listings penalised for these reasons will lose all the ranking values they had acquired at the time of the application of the penalty and will not appear in the Users’ alerts. In this regard, the penalty will be applied on a daily basis to be determined by Pronim, depending on the behaviour and warnings given to the advertiser, and may be extended up to 30 days.

Penalties arising from misuse of our Services will be notified to the advertiser and will apply to all listings posted at that time from the relevant account on the Website and the App.

Pronim will have the right, but not the obligation, to investigate reports of fraud notified by users and, in this case, the advertiser must cooperate in the investigation.

By using the publication service, you understand and accept that Pronim will not be liable for any direct or indirect loss or damage due to the fraudulent use of the Services and, in particular, to the application of anti-fraud mechanisms and measures, including but not limited to:

  • loss of earnings or profits;
  • loss of a business;
  • loss of profits or contracts; and
  • loss of data.

iPronim reserves the right to implement any additional anti-fraud measures it deems appropriate or necessary from time to time.

In accordance with these General Conditions, you expressly accept that, once the listing is published, with your consent at the end of the publication process, you will lose the right of withdrawal, in accordance with the provisions of the Consumer Code and applicable legislation.

7. Additional Services

As mentioned above, apart from the use of the Website and Apps and services to connect people offering real estate property with those looking for it by publishing listings, we also provide a number of Additional Services, directly or through other companies (from our group or not) with which we collaborate. Specifically, we offer you:

  • An Energy Performance Certificate (EPA) application service;
  • The “Pronim” credit mediation and mortgage management service (provided by Pronim . See Terms and Conditions;
  • A service of appraisal of the commercial value of real estate (non-official valuations);
  • A service called API (Application Program Interface);
  • Multimedia services, including photo albums, videos, 3D plans and/or virtual tours of real estate;
  • A webinar participation service for professionals;
  • An export service for real estate listings;
  • Photo book, video, 3D floor plan or Virtual Tour services.
  • An information service on similar properties that may be of interest to you;
  • An advanced electronic signature service, either through Pronim it self or through third party collaborating companies, in the following cases:
    • Service for the creation and signing of rental contracts. The terms and conditions can be consulted here.
    • Provision to Professional Users, through Pronim/tools, of the advanced electronic signature service, so that they can sign the appropriate documentation. Note: Each Professional User shall be solely responsible for the use of the signature service, as well as for the documentation transmitted to the signature software and the data contained therein and shall exempt Pronim from any liability or claim. The specific terms and conditions of the Pronim advanced electronic signature service can be consulted here.
  • A support service to facilitate the sale or rental of the property by promoting listings;
  • A duplicate listing monitoring service to identify duplicate listings from different public sources on the web.

Please note that these Additional Services may be subject to Specific Conditions that are different to these General Conditions.

8. Intellectual and industrial property

8.1. Material and information contained on the Website and Apps

Through these General Conditions, you acknowledge and accept that all rights regarding the material and elements appearing on the Website (including, but not limited to, drawings, text, graphics, maps, photographs, images, audio material, video material, distinguishing marks, logos, trademarks, trade names, domains, software etc.) belong to Pronim or, where appropriate, to third parties who have consented to the transfer of the same to Pronim, consequently, we have all the necessary rights and licenses for the use of such.

The fact that we allow you to access, use, browse, utilise and/or download material from our Website and Apps in no way implies that we waive, transmit or grant any licenses or transfer of our rights, or that you acquire ownership thereof. As a User or a Registered User, you only have the right to strictly personal and private use, solely in order to benefit from the Service. Consequently, you cannot manipulate any identifying element from Pronim or the respective owners. In particular, the use of any material or elements from the Website and Apps for inclusion in whole or in part on other websites or apps without our prior written permission is prohibited. The use of any element or information in such a way so as to give the impression that it belongs to or is associated with the User or Registered User is likewise prohibited.

Specifically, it is not permitted to re-sell, deep link, use, copy, monitor (for example, spider, scrape), display, download, save or reproduce the content, information, software, products or services available on our website for any commercial or competitive activity without our prior written permission.

8.2. Material published by the User

The material and information you publish on our Website and Apps when using the Services (including the multimedia viewer integration service generated outside Pronim) must respect the image rights, data protection and intellectual and industrial property that may exist on them. Therefore, you acknowledge and agree to assume exclusive responsibility for any liability or damage that may arise in connection therewith.

By disseminating or publishing information, non-personal data, photographs or any other material through Pronim, you grant us a non-exclusive, royalty-free, perpetual, transferable, valid and unlimited worldwide license for the maximum term of protection permitted by law and with the ability to sub-license such information to affiliated companies and third parties. In this sense you acknowledge that Pronim has the right to disseminate all or part of the content of listings for advertising campaigns, promotion of the Site and or Applications, blogs, etc.

Specifically, you authorise us to:

  • add Pronim watermarks in order to prevent such photographs from being published by unauthorised third parties;
  • use information about the properties advertised on our website for property valuations and appraisals, price reports, statistical reports and other references in the housing market. Such information may be used even after the respective listings had been removed from the Web or Apps;
  • copy, distribute, transform or publicly communicate said material.

If you are a photographer and use and/or access our Website to upload photos, videos and floor plants related to real estate properties, which are the result of your work or service, by disseminating or publishing information, non-personal data, photographs or any other material through Pronim, you grant us a non-exclusive, royalty-free, perpetual, transferable, valid and unlimited worldwide license for the maximum term of protection permitted by law and with the ability to sub-license such information to affiliated companies and third parties. In this sense you acknowledge that Pronim has the right to disseminate all or part of the content of listings for advertising campaigns, promotion of the Site and or Applications, blogs, etc.

8.3 Granting of license with respect to Pronim/maps

Without prejudice to the provisions of Section 8.2 above, by disseminating or publishing information, non-personal data, photos, or any other material through Pronim, you grant us, also with specific reference to Pronim/maps, a non-exclusive, royalty-free, perpetual, transferable, valid and unlimited license throughout the world, for the maximum term of protection permitted by law and with the ability to sub-license such information to affiliates and third parties. In this sense, you acknowledge that Pronim has the right to disseminate and use all or part of the content of the ads (prices, photos, etc..), in order to allow the operation and improvement of the service Pronim/maps. You acknowledge that this information may be used on Pronim/maps even after the relevant ads have been removed from the Website and Apps and you authorize us to distribute, reproduce, transform, and publicly communicate this material to Pronim/maps.

9. Pronim’s responsibility

Our responsibility is established in the terms of the regulations contained in Albanian Legislative Decree 70/2003 and subsequent amendments and integrations in implementation of Directive 2000/31/EC on electronic commerce, which states, inter alia, that we cannot be responsible for the content published by users.

As mere intermediary service providers, although we do our best to ensure that all published content is correct, we have no obligation to exercise prior controls over the veracity, accuracy, lawfulness, completeness, appropriateness or suitability of the information or material published on the Website and Apps as this is information stored at the request of Users. However, if for any reason we become aware of any unlawful actions or actions contrary to these General Conditions or the Specific Conditions, we will act with due diligence to remove the relevant information or make it impossible to access in accordance with current regulations.

Pronim assumes no kind of liability for damages that may arise in connection with the relationship between users arising from their contact or negotiations.

The Additional Services will be regulated according to their specific conditions, with Pronim assuming the liability due under the applicable law in connection with the same.

Access to and use of the Website and Apps requires computer equipment or a computing device and an Internet connection, the costs of which you agree to bear yourself.

We are not liable for any charges, encumbrance, claims, conflicts, mortgages, rates, repossessions, census or any other charges that could affect the properties listed on our Website and Apps, and you agree to hold Pronim harmless with respect to any liability or damages thereby arising.

We are not responsible for the veracity, integrity, accuracy, lawfulness, appropriateness or suitability of the information, materials and/or content available on the websites of third parties which you may access through links on our Website and Apps.

10. Payments on the Website and its Applications

On the Website and in the App you can contract some of our Services such as, for example, the publication of your listings, if you are a Registered User, and pay directly by credit or debit card. These payment instruments are subject to the authorisation of the corresponding issuing entities, so that, in the absence of such authorisation, Pronim will not be able to carry out the transaction and will have to cancel it.

Pronim uses an external provider for electronic payment. The data provided to Pronim through the payment channel is duly encrypted to guarantee maximum security and confidentiality by means of the “Secure Socket Layer” (SSL) system.

11. Contracting with third parties through the Website and Apps

You acknowledge and accept that any contractual or non-contractual relationship, as appropriate, that you formalise with any advertiser, User, Registered User or third party through our Website and Apps or our Services will be carried out solely and exclusively between you and the other party in question. Pronim will not be part of, or assume any liability whatsoever for, such a relationship or for any damages that might arise from it.

Therefore, we advise you to proceed with caution when contacting and contracting any advertiser, User, Registered User or third party through our Website and Apps. If you have any concerns or suspicions that any kind of unlawful activity, fraud or any other actions contrary to these General Conditions are being carried out, we advise you not to formalise any kind of payment or contract and get in touch with us as soon as you become aware of any of the above activity (via the “Have you seen an error?” form available in the listings), and we will do everything possible to help resolve the situation.

12. Links or hyperlinks to the Website and Apps

At Pronim we are concerned about the integrity of our Website and Apps when they are accessed in a particular way solely by third parties or when they are displayed in an area created exclusively by third parties. In this regard, you must explicitly request and ensure you have the express written permission of Pronim before deep linking or framing this Website or any of its Contents. If you would like to do this, when contacting Pronim to request permission you will need to include: a) your name, email address and telephone number, b) the name of your company, c) the address or addresses of the website where the proposed deep linking or framing will appear, d) specific information on the deep linking or framing covered, including the content or pages of the website with which you want to establish the deep linking or framing.

You must not link our Website and Apps with any other website containing inappropriate, defamatory or illegal information, material or themes, or material or information that infringes on any third party’s rights, including any intellectual or industrial property rights. Likewise, you may not set up any kind of framing that allows the Website and Apps to be viewed through an address other than that of the actual Website and Apps in such a way that or that could create errors or confuse or mislead users as regards the true source of the items or services being displayed, or that involves an act of unfair competition (e.g. that can be used to exploit Pronim’s reputation and prestige, or otherwise, contrary to the law).

13. Personal data protection

When you access the Website and/or use the Services or Additional Services, it is possible that we may process your personal data. You can get detailed information about how and why we process your personal data in our Privacy Policy.

We also hereby notify you that we may use cookies when you browse the Website. You can get detailed information about our use of cookies in our Cookies Policy.

14. Term and Duration

Access to the Website and Apps and Services is, in principle, indefinite.

Both the User and Pronim may terminate their relationship without prior notice at any time.

However, a different duration and the need for prior notice may be established in the Specific Conditions, in the contract signed by professional advertisers or in the applicable legislation. Any Clause of these General Conditions that is or that becomes illegal, invalid or unenforceable will be excluded and deemed inapplicable, being replaced by another clause that resembles it as closely as possible, without this negatively affecting the User, and without giving rise to any compensation whatsoever. In this case, the remaining provisions or clauses are not affected and will remain in full force.

15. Applicable law and jurisdiction

These General Conditions, as well as any relationship between Pronim and the Users and Registered Users are subject to Italian law. Any dispute, within the limits of the legislation in force, even of an interpretative nature, which may arise with reference to the General Conditions will therefore be referred to the jurisdiction of the Court of Tirana.

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In accordance with and for the purposes of articles —- and —-of the Albanian Civil Code, you confirm that you have read and expressly approved the following articles: 2 (Access and Acceptance of the General Conditions), 4 (Conditions of Use and Liability of the Website and Apps), 6 (Rules for the Publication of Listings), 8 (Intellectual and Industrial Property), 9 (Pronim’s Liability), 15 (Applicable Law and Jurisdiction).

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We know that reading this all the way to the end has taken you a long time. So thank you.

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